FREQUENTLY ASKED QUESTIONS
Where is Downtown Storage located?
Downtown Storage & Warehouse is located at 889 Liberty St NE, Salem, OR 97301, in the heart of downtown Salem near the Oregon State Capitol. We're easily accessible from I-5 and serve Salem, Keizer, West Salem, South Salem, and surrounding Marion County communities.
When can I access my belongings?
Access your storage unit 7 days a week, from 7 AM to 7 PM. Our facility is open every day including weekends and most holidays, so you can retrieve or store items on your schedule.
Am I required to store long-term?
No. We offer flexible month-to-month leases with no long-term contracts and no administrative fees. You can rent for as little as one month.
What items am I not allowed to store?
Tenants may not store perishable food, living plants or animals, flammable or hazardous materials, stolen goods, or illegal items. If you have questions about a specific item, call us at (503) 300-6392.
What storage unit sizes do you offer?
We offer a range of self-storage unit sizes from small 5×10 units (50 sq ft) to large 10×20 units (200 sq ft), plus individual drive-in garages with electronic roll-up doors. We also have commercial warehouse space from 600 sq ft up to 19,300 sq ft with loading docks and freight elevators.
Is Downtown Storage heated?
Yes, our facility is heated. The building maintains a consistent, climate-friendly temperature year-round, protecting your belongings from extreme cold and moisture. This makes our Salem storage facility ideal for temperature-sensitive items like electronics, documents, and furniture.
Do you offer vehicle or boat storage?
Yes. Our enclosed drive-in garages are ideal for storing cars, motorcycles, boats, RVs, and other vehicles. Each garage features an individual electronic roll-up door for easy access and added security. Month-to-month leases are available with no long-term commitment.
Is the facility safe and secure?
Absolutely. Downtown Storage features 24-hour video surveillance, nightly security patrols, individually alarmed units, keypad-controlled entry, and well-lit drive-up access. We take security seriously so you can have peace of mind.
How do I pay my storage bill?
Pay online anytime through our website at downtown-storage.com, or set up automatic monthly payments with a credit or debit card. You can also pay by phone at (503) 300-6392.
Do you offer loading tools?
Yes! We provide FREE dollies and hand carts to help you load and unload your belongings. Moving carts are available on-site at no extra charge.
What documentation do I need to reserve a storage unit?
All you need is a valid government-issued ID such as a driver's license, passport, or military ID. You can reserve online in minutes or call us at (503) 300-6392.
Do you have any move-in specials?
Yes! New tenants save 50% off rent for the first 6 months on mini storage units when you reserve online. Visit downtown-storage.com or call (503) 300-6392 to take advantage of this limited-time offer.
Do you offer commercial or warehouse space?
Yes. In addition to self-storage, we have commercial warehouse space ranging from 600 sq ft to 19,300 sq ft. Warehouse features include loading docks, freight elevators, high ceilings, and flexible layouts. Ideal for businesses, e-commerce fulfillment, and inventory overflow in the Salem area.
How long has Downtown Storage been in business?
Downtown Storage & Warehouse has been locally owned and professionally managed since March 2006. We've served the Salem, Oregon community for nearly 20 years, providing reliable and affordable self-storage and warehouse solutions.